# Create Service Order Callback

## Business Scenario

1. The staff completes the vehicle check-in process through the AutoX3 Intelligent Technician app and fills in the required information.
2. Synchronize vehicle information and the service order to the access system.

![](https://718763527-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MdFW0qODmy40vy3ym36%2F-MdQAEFU02fesiqCTM5a%2F-MdQTVjaPwy4c1Yzotwm%2FCreate%20Service%20Order%20Callback%20-%20Business%20Scenario.jpg?alt=media\&token=5f240b73-cdad-4924-b313-1aa0b3d9732d)

## Main Process

![](https://718763527-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MdFW0qODmy40vy3ym36%2F-MdQUeDLNIMeV0Qi15ll%2F-MdQzR1Ic9wh7LVZdk14%2FMain%20Process_Create%20Service%20Order%20Callback.png?alt=media\&token=5ced13fd-ae45-484f-9acc-fcf522d11f48)

## Interface Information

#### Message Type:

> event.autox3.order.receivebase.create

#### Message Content:

```
{
  "content": {
      "carInfo": {                            // Vehicle info 车辆信息
        "carBrandName": "BMW",                // Brand 品牌
        "carNum": "JING",                     // License plate车牌号
        "carOwnerFirstName": "xiaohaha",      // Car owner车主名
        "carOwnerGender": "FEMALE",           // Car owner gender 车主性别
        "carOwnerLastName": "Brown",          // Car owner last name 车主姓
        "carOwnerMobile": "",                 // Car owner phone number 车主手机号
        "carProductionDate": 1325347200000,   // Vehicle manufacture date车辆出厂日期
        "carStyleName": "5",                  // Vehicle trim车款信息
        "carVin": "123456"                    // Vehicle VIN number 车辆vin
        },
      "preCheckInfo": {                       // Pre-service inspection information 初检信息
        "lightInfo": [                        // Fault code information 故障灯信息staffInfo
          "20_Engine Malfunction",
          "16_insufficient engine oil",
          "1_Open Window",
          "15_Abnormal fluid Tempreture",
          "19_Air bag Malfunction"
        ],
        "odograph": 67000.0,                    // Odometer reading 进厂里程
        "oilGauge": 100,                        // Oil gauge reading 进厂油量
        "paintsInfo": [                         // Appearance condition 外观情况
          {
            "describe": "Damp",                  // Status description状态情况
            "images": [                         // Images 图片
              "${url}"
            ],
            "position": "sys_feature_0013_01",  // Position description 位置名称
            "positionName": "Front Passenger Door"          // Position位置
          }
        ],
        "personalItemList": [                   // Personal item list物品清单
          "Golf Bag",
          "Bottle",
          "Scrafs"
        ],
        "remark": "Old Customer"                // Remark 备注
      },
      "receiveBaseId": 6482,               // AutoX3 Service order ID AutoX3接车单id
      "staffInfo": {                       // 接车单操作人信息
        "areaCode": "+44",                 // 品牌id
        "brandId": 1,                      // brandId
        "mobile": "15010524574",           // 手机号
        "storeId": 3,                      // 店铺id-
        "userId": 18,                      // 用户id-
        "userName": "yang xing xingxing2"  // 用户名称
      }
    }
  },
  "createTime": 1616502610117,                        // 推送时间戳 
  "msgType": "event.autox3.order.detection.finish",   // 推送消息类型
  "msgSignature": "${hashCode}",                      // 推送消息签名
  "msgId": "e6ddea1d-0b8b-24e7-cb26-91c3aa0969db",    // 推送消息id
  "staffInfo": {                       // 员工信息
    "areaCode": "+44",                 // 所属国家区号
    "brandId": 114,                    // 品牌id
    "mobile": "17666166190",           // 手机号
    "staffId": 380,                    // 员工id
    "staffName": "A梦 哆啦",            // 员工名称
    "storeId": 84                      // 店铺id
  }
}        
```

#### Developer Normal Response Data:

```
{
	"data":null,
	"errorInfo":"",    // Error info
	"status":0		     // 0 stands for successful callback reception
}
```

{% hint style="info" %}

1. For the deduplication process, msgid is recommended.
2. When the AutoX3 server does not receive a normal response, it will initiate a retry six times, with intervals of 2s, 4s, 8s, 16s, 32s, and 64s.  
3. Signature rule: sha1(msgId + msgType + staffInfo + createTime + content + appSecret).
   {% endhint %}